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Sharjah Insurance

Sharjah Insurance Company is an insurer set up in 1970 by a decree of the Ruler of Sharjah and listed on the Abu Dhabi Securities Exchange. Its 2025 accounts name Mr. Salem Abdullah Salem Al Hosani as the ultimate controlling party. It sells car, travel, home, marine, property and liability cover from a head office in Sharjah and a branch in Dubai, and its accounts call motor its primary line of business.

3.8

Out of 5 from 185 Google reviews across 2 offices

An average is not a sign of trust. Read recent reviews yourself before you decide.

What customers say

What customers say about Sharjah Insurance

Sharjah Insurance averages 3.8 out of 5 across 185 Google reviews of its UAE offices, read 5 Nov 2026. Those reviews cover everything it sells, not only car insurance.

Read the Google reviews for each office
Google rating by office, read 5 Nov 2026
OfficeRatingReviews
Al Khalidiya District - Sharjah3.8182
7842+JPM, Al Hamriya - Dubai3.73

Sharjah Insurance car insurance

Sells comprehensive and third party car insurance to individuals, and the same two covers as fleet policies for companies. Agency repair is an option on comprehensive cover, not part of every policy.

Car insurance plans
PlanTypeWhat it is
Motor ComprehensiveComprehensiveCovers loss of or damage to your car from collisions, fire, theft or natural calamities, plus third party injury, death and property damage.9
Motor Third PartyThird partyCovers injury to other people and damage to their property. It does not cover your own car.10
Motor Comprehensive-FleetComprehensiveOne policy for a company's vehicles, covering damage to the vehicles and third party liability. All vehicles must be registered under the same company.11
Motor Third Party-FleetThird partyLiability-only cover for a company's vehicles. It does not cover damage to the company's own vehicles.12
What the cover includes
CoverWith this insurerDetails
Agency repairOptional extraThe Motor Comprehensive page lists agency cover as a benefit, with repairs at agency or approved garages, and says it applies if you select agency repair cover. The website FAQ says it is optional, not in all policies, and usually available for new cars. Check your policy schedule.13
Roadside assistanceIncluded24/7 roadside support on Motor Comprehensive.9
Personal accident cover for driver and passengersDepends on planListed as a benefit on the Motor Comprehensive page. The website FAQ says it is an optional add-on at an extra premium. Check your policy schedule.13
Natural disaster coverIncludedMotor Comprehensive covers damage from natural calamities.9
Off-road coverDepends on planOnly if specified in the policy, mainly for 4x4s.13
No-claims discountDepends on planTransferable with valid proof.13
Cancellation refundDepends on planA refund is available if no claims were made.13
Fleet discountDepends on planPremiums are discounted based on fleet size and claims history.11
More cover details (1)
More cover details
CoverWith this insurerDetails
Changing fleet vehicles mid-termIncludedVehicles can be added or removed mid-term with a pro-rata adjustment.11

Check before you buy

  • Third party policies do not cover damage to your own car.10
  • Off-road damage is covered only if the policy says so.13

How to claim with Sharjah Insurance

24/7 roadside support on Motor Comprehensive.9

Steps

  1. Report the accident to the police and get a police report13
  2. Tell Sharjah Insurance by contacting customer service13
  3. Fill in a claim form and submit your documents13
  4. Wait for the insurer's assessment9
  5. Receive the payout9

Documents to have ready

  • Completed claim form13
  • Proof of loss or damage, such as photos or invoices13
  • Police report, if applicable13
  • Policy details13
  • ID proof13
  • Claim settlement usually takes 3 to 14 business days after all documents are received, depending on the type and complexity of the case.13
  • A separate FAQ entry says claims take around 2 to 7 working days.13
  • The company reports an average of 7 days to resolve a customer complaint in 2025, when it received 12 complaints and resolved 7.6

Not happy with a claim? Complain to Sharjah Insurance at quote@shjins.ae first. How to take a complaint to Sanadak.

About Sharjah Insurance

Legal name
Sharjah Insurance Company (P.S.C)
Founded
19703
Type
Conventional insurer. The Central Bank register lists it as a national insurance company, not takaful.2
Owner
Mr. Salem Abdullah Salem Al Hosani is the ultimate controlling party.3
Listed on
Abu Dhabi Securities Exchange, ticker SICO, listed 17 October 20057
Headquarters
Al Raha Tower, Corniche Al Mamzar, Al Khan, Sharjah14
UAE branches
Head office in Sharjah and one branch in Dubai3
Also sells
Travel, Home, Marine, Fire and property, Engineering, Liability, Personal accident, Group life16
Central Bank
Listed in the CBUAE register, September 2026, number 121

Financial strength

The insurance business lost money after reinsurance in 2024 (AED 8.2 million), 2025 (AED 1.4 million) and the first half of 2026 (AED 12.9 million). The 2025 profit of AED 59.8 million included AED 65.2 million of net investment income, and first-half 2026 profit was AED 0.4 million against AED 26.4 million a year earlier. At 30 June 2026 the company reported AED 109.1 million above its solvency capital requirement.

Published results
PeriodPremiumsProfitAssets
H1 20264AED 0mAED 374m
FY20253AED 44mAED 60mAED 379m
FY20243AED 33mAED 5mAED 352m
FY20238AED 16m

Recent news

  • First-half profit falls to AED 0.4 million

    Profit after tax for the six months to 30 June 2026 was AED 385,017, against AED 26.4 million a year earlier, with an insurance service loss of AED 12.9 million.4

  • Shareholders approve 9 fils dividend for 2025

    The general assembly approved a cash dividend of 9% of capital, AED 13.5 million.19

  • Audited 2025 accounts show AED 59.8 million profit

    Profit after tax rose from AED 5.0 million in 2024, and gross written premiums rose from AED 33.0 million to AED 44.1 million.3

Contact Sharjah Insurance

  • Phone065195666
  • WhatsApp065195665
  • Emailquote@shjins.ae
  • HoursHead office, per its Google Maps listing: Monday to Thursday 8am to 5pm, Friday 8am to 12pm, closed Saturday and Sunday.
  • Head officeG, M, O2 Floors, Al Raha Tower, Corniche Al Mamzar, Al Khan, Sharjah, P.O. Box 792
Branches (2)
Sharjah Insurance branches
BranchAddressPhone
Head officeG, M, O2 Floors, Al Raha Tower, Corniche Al Mamzar, Al Khan, Sharjah, P.O. Box 792065195666
Dubai branchFlat No. 113, 1st Floor, Salim Ali Al Mazroua Building, Al Nahda 2, Dubai. The phone number shown here is from the website contact page. The company's letters to the stock exchange in October 2026 give the Dubai branch as 04 397 9796, P.O. Box 7258.042399034

Common questions

Who owns Sharjah Insurance?

Its 2025 accounts name Mr. Salem Abdullah Salem Al Hosani as the ultimate controlling party.3

Does Sharjah Insurance comprehensive cover include agency repair?

Not on every policy. Agency repair is optional and usually available for new cars.13

Is roadside assistance included?

Yes on Motor Comprehensive. The company says 24/7 roadside support is provided.9

What should I do after an accident?

Report it to the police, get a report, then inform the insurer. The claim needs a claim form, proof of damage, policy details and ID.13

What number do I call to make a claim?

The website FAQ says to contact customer service. The number on its contact page is 06 519 5666.14

How long does a Sharjah Insurance claim take?

Its website gives two figures. One FAQ says 3 to 14 business days after all documents are received, and another says around 2 to 7 working days.13

Can I cancel and get a refund?

The website says yes, if no claims were made.13

Sources

22

1Central Bank of the UAE, CB Register September of 2026. Last checked 4 Nov 2026. Source document: CB Register September of 2026

2Central Bank of the UAE, CB Register September of 2026. Last checked 5 Nov 2026. Source document: CB Register September of 2026

3Sharjah Insurance Company, Independent auditors' report and financial statements for the year ended 31 December 2025. Last checked 5 Nov 2026. Source document: Independent auditors' report and financial statements for the year ended 31 December 2025

4Sharjah Insurance Company, Condensed interim financial information for the six months ended 30 June 2026. Last checked 5 Nov 2026. Source document: Condensed interim financial information for the six months ended 30 June 2026

5Sharjah Insurance Company, Corporate Governance Report 2025. Last checked 5 Nov 2026. Source document: Corporate Governance Report 2025

6Sharjah Insurance Company, Sustainability Report for 2025. Last checked 5 Nov 2026. Source document: Sustainability Report for 2025

7Abu Dhabi Securities Exchange, SICO company profile overview. Last checked 5 Nov 2026. Source document: SICO company profile overview

8Abu Dhabi Securities Exchange, SICO financial reports. Last checked 5 Nov 2026. Source document: SICO financial reports

9Sharjah Insurance Company, Motor Comprehensive. Last checked 5 Nov 2026. Source document: Motor Comprehensive

10Sharjah Insurance Company, Motor Third Party. Last checked 5 Nov 2026. Source document: Motor Third Party

11Sharjah Insurance Company, Motor Comprehensive-Fleet. Last checked 5 Nov 2026. Source document: Motor Comprehensive-Fleet

12Sharjah Insurance Company, Motor Third Party-Fleet. Last checked 5 Nov 2026. Source document: Motor Third Party-Fleet

13Sharjah Insurance Company, Website FAQ entries. Last checked 5 Nov 2026. Source document: Website FAQ entries

14Sharjah Insurance Company, Contact Us. Last checked 5 Nov 2026. Source document: Contact Us

15Sharjah Insurance Company, Complaints and Suggestion. Last checked 5 Nov 2026. Source document: Complaints and Suggestion

16Sharjah Insurance Company, Request a Quote. Last checked 5 Nov 2026. Source document: Request a Quote

17Apple App Store, Sharjah Insurance Company app. Last checked 5 Nov 2026. Source document: Sharjah Insurance Company app

18Trustpilot, shjins.com profile. Last checked 5 Nov 2026. Source document: shjins.com profile

19Argaam, General assembly approves cash dividend of 9 fils per share for 2025. Last checked 5 Nov 2026. Source document: General assembly approves cash dividend of 9 fils per share for 2025

20Google Maps via HasData, Sharjah Insurance Company Head Office listing. Last checked 5 Nov 2026. Source document: Sharjah Insurance Company Head Office listing

21Sharjah Insurance Company, Invitation to the Annual General Assembly on 30 April 2026. Last checked 5 Nov 2026. Source document: Invitation to the Annual General Assembly on 30 April 2026

22Sharjah Insurance Company, Letter to ADX on results of board meeting held 29 October 2026. Last checked 5 Nov 2026. Source document: Letter to ADX on results of board meeting held 29 October 2026

Owner
Carinsurance.ae research team
Last review
Next review due
4 May 2027
Status
Published

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